Does Kenneth International Care & Medical Tourism Pvt Ltd. give medical opinions ?

No – The doctors at our partner hospitals and clinics provide medical opinions and individual treatment options. Kenneth International Care & Medical Tourism Pvt Ltd. is a platform that increases access to healthcare by helping people to collect and compare treatment options and to book medical treatments around the world.

How does Kenneth International Care & Medical Tourism Pvt Ltd. Work ?

Kenneth International Care & Medical Tourism Pvt Ltd. makes it easy to find a treatment abroad. We provide you with all the information needed to find a medical provider, to get your questions answered, and to arrange your treatment. Here's how it works:

1. Find trusted clinics and compare prices On Kenneth International Care & Medical Tourism Pvt Ltd., you will find specialized providers for the treatment of your choice. We list only the top international clinics that comply with our strict quality standards. You can compare providers by price and find more information about clinics and treatments, as well as genuine patient reviews. We can help you to choose a provider to meet your needs.

2. Request a personalized quote After you've found a provider, you can request a personalized quote. Before we share your inquiry with hospitals and clinics, we may request information or medical documents to enable the doctor, surgeon, or dentist to make an assessment of your case. If you have not provided the needed documents in the initial inquiry, don't worry. We'll send you email reminders with an overview of the missing information. Once the required documents are ready, we'll connect you directly with the clinic(s) of your choosing. Alternatively, you can also request assistance from our Care Team. We will then support you in finding a medical provider to suit your circumstances, communicate with clinics on your behalf, and help with treatment arrangements. This is a paid service – the fee is determined by the complexity of the procedure requested.

3. Get a personalized quote After receiving your inquiry, the clinic(s) will get in touch with a personalized quote, suggested appointment dates, and additional information on the procedure, clinic, and doctor. In some cases, medical staff may ask you some additional questions. Clinic response times can vary as doctors and medical staff may not have time to immediately reply to your inquiry. Take your time to review the quote(s), and do ask the clinic treatment-related questions. A personalized quote is an estimate of the costs that takes into account the anticipated scope of the treatment based on the information provided in your inquiry. In most cases, it's a not fixed-price quotation because treatments are difficult to fully evaluate prior to a clinic or hospital visit. The price can also vary because of changes in health, uncovered additional illnesses, or treatment complications.

4. Book and plan your treatment If you're happy with a proposed quote and wish to proceed with treatment, some clinics may ask for a deposit to secure the appointment. This is often requested to buy surgical supplies or to book the surgeon's time in advance. The size of the deposit and refund conditions vary from clinic to clinic, so be sure to clarify this in advance. Once the treatment dates are agreed, make final travel arrangements like applying for a visa (if necessary) and booking flights, accommodation, and transportation (some clinics can also help out with these). You can also book these services through Kenneth International Care & Medical Tourism. You'll be sent instructions on where and at what time you need to arrive for your treatment, consultation, or diagnostic test.

5. Travel, get treated, recover If requested, you can be picked up directly from the airport. Upon arrival at a clinic or hospital, you'll need to register and fill-in a patient information form. You'll receive all of the details in advance from the clinic. If you've purchased our Care Team Assistance service, you can reach a member of our team with any questions you have. Post-treatment, you may need to stay at the destination for some days to recover and for check-ups. The clinic will send this information alongside your personalized quote. Once you've recovered, we'll ask you to review your experience to help other patients and to make sure your experience was a positive one. We list only high-quality clinics with a great reputation.

How are patient reviews collected ?

We have an integrated review system that ensures reviews submitted through our platform are 100% genuine. Every patient that underwent a treatment booked through Kenneth International Care & Medical Tourism Pvt Ltd. gets a unique link to review their experience. The provided feedback is immediately posted to the website. We post negative reviews, too, because we believe these reviews reflect the real patient experience and they give clinics the chance to improve their services. In case of (rare) poor reviews, we mediate between the patient and the clinic and try to achieve an outcome to suit all parties, and we give clinics the opportunity to respond to the review. What the review consists of We ask our patients to rate (from 1 to 5) how happy they were with their overall treatment experience as well as these factors:

• Communication How responsive and accessible were the clinic staff before, during and after treatment

• Friendliness How helpful were the clinic staff and involved personnel

• Value Was the experience good value for money

• Facilities Were the clinic's facilities everything they promised

• Location How accessible was the clinic We also ask for some qualitative feedback about the experience and for a review of Kenneth International Care & Medical Tourism Pvt Ltd's. website and service.

How does Kenneth International Care & Medical Tourism Pvt Ltd. choose clinics ?

The medical providers we list must comply with our strict quality assurance criteria. We select healthcare providers based on three main criteria: • their medical quality • their experience treating international patients • patient satisfaction Medical quality This is based on internationally recognized accreditations and standards. These accreditations and certifications are listed on clinic profiles. Physician experience and education are also important for evaluating a clinic’s medical quality. Experience with international patients The clinics and hospitals listed on Kenneth International Care & Medical Tourism Pvt Ltd. are experienced in treating international patients, and they employ multilingual staff or have interpreters on standby. Patient satisfaction Patient satisfaction is identified through reviews and interviews with former patients, and we publish every review to our platform. Quality review We take any quality issue very seriously, and clinics and hospitals go through an ongoing internal quality review process. There are several possible outcomes for a clinic, depending on the nature of the concern, including: no action taken, suspension and warning issued to hospital, and removal from our platform.

What additional services can Kenneth International Care & Medical Tourism Pvt Ltd. provide ?

Our Care Team can help you to: • find and compare treatment offers from leading hospitals and clinics around the world • communicate with clinics (we do it on your behalf) • answer all of your questions about clinics, doctors, and procedures • schedule appointments • arrange your visa and hospital invitation letter • book flights, accommodation and ground transport • book a medical interpreter • arrange medical translations

Is it safe to use Kenneth International Care & Medical Tourism Pvt Ltd. ?

Yes! We are committed to upholding patient privacy. We are also very serious about data protection: We undergo regular privacy audits, so patient confidentiality is assured. We share medical reports only with the trusted clinics in our network and only so patients can receive a personalized quote or an estimated cost from our Care Team. We do not and never will sell personal data. The data we store, e.g. medical documents or pictures, is securely stored on our servers. Patients can ask for their medical information to be removed from our records at any time.

What if I'm not satisfied with the treatment I receive ?

This happens very rarely, but we are fully committed to supporting patients, no matter what. If you've purchased/opted Care Team Assistance, report the issues you've faced to your personal case coordinator. We're happy to mediate between the clinic and the patient to achieve a successful outcome. If you have dealt directly with a clinic, reach out to the treating clinic with your issue and inform us about the matters of concern. In either case, we will initiate a quality review to determine how the issue arose, and we de-list clinics from our platform if the clinic is at fault and has put patient safety at risk.

Why is Kenneth International Care & Medical Tourism Pvt Ltd. ?

Kenneth International Care & Medical Tourism Pvt Ltd. is a platform that connects patients with trusted medical providers globally. It is a service that helps patients to find medical facilities and to get treated in any medical specialty. Our mission is to provide access to quality healthcare for everyone, regardless of location, time frame, or budget. Through us, you can find trusted clinics, read real patient reviews, request a personalized quote, and book a treatment abroad. Once we've received from you all the medical documents that the doctor needs to assess your case, we will connect you directly with the clinic(s).

Why should I use Kenneth International Care & Medical Tourism Pvt Ltd. instead of contacting a clinic directly ?

Hospitals and clinics in our network do not charge extra when patients book through Kenneth International Care & Medical Tourism Pvt Ltd.-

Booking a treatment through us, means we will be there for you all the way – from helping you find the right clinic to making sure you return home safely.

Also, by comparing treatment options through us, you’ll get the best quality at the most affordable price.

Finally, it's important that you choose a trusted medical provider – All of the clinics we list have been hand-picked based on our quality standards and hold respected national and international healthcare accreditations.

With whom is my medical data shared ?

We share medical reports only with the trusted clinics in our network and only so patients can receive a personalized quote or receive an estimated cost from our Care Team. Patients can ask for their medical information to be removed from our records at any time.